Ensure Financial Technologies, Corp. (“Ensure”, "us", "we", or "our") is a growth partner for ambitious, fast-growing SaaS companies. We are committed to safeguarding your privacy. This Privacy Policy informs you of our policies regarding the collection, use, disclosure, and protection of Personal Information when you use our products, visit our website, apply for a job with us or otherwise engage with us (collectively our “Services”) and the choices you have associated with that information. Please read this Privacy Policy carefully before using our Services. This Privacy Policy, along with our Terms and Conditions, which are incorporated by reference in their entirety, constitute a legally binding agreement between you and Ensure that conditions your interaction with our Services, where and as permitted by applicable law. We may update this Privacy Policy from time to time. When we make changes to the Privacy Policy, we will update the date listed above. The updated terms are effective as of the listed date. We encourage you to check regularly for updates to this Privacy Policy. Your continued use of our Services after an updated Privacy Policy is posted reflects your consent to the updated terms. We will let you know via email and/or a prominent notice on our Service if we make a material change to our Privacy Policy, prior to the change taking effective.
Personal Information that We Collect For the purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer, device or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records. We may collect the following categories of Personal Information from and/or about you directly or indirectly when you engage with the Services. Identifiers, including your name, address, phone number, email address, job title, company name and username/password when you create an account. Commercial Data, including information about your use of our products. Financial Data, including bank account information, bank account balance, information from the business’ accounting software, accounts payable, and recurring revenue subscription software. Professional or Employment-Related Data, when you apply for a job with us, including your job history, professional certifications, compensation information, references, educational information, and information required for or generated during a background check. Technical Data, including internet protocol (“IP”) address, cookies, java script, web beacons, clear gifs, HTTP headers, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services. Usage Data on how you navigate our website, including the content and features you use or view on the website, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We may also collect data the online services you visit immediately before and after you access our Services, and the search terms you enter on our website. We may combine information collected through means such as cookies or third-party analytics tools with Personal Information we already have about you. Marketing and Communications Data, including your communication preferences in receiving information from us. Social Media Application Data, including your public profile, social media relationships and “likes” when you engage with us on social media or use our social media plug-ins. Sensitive Personal Data, only if a background check is required for employment, such as your social security number. How We Use Your Personal Information We may use your Personal Information for the following business purposes: To register you as a user and to provide our Services; To maintain our Services; To authenticate and verify your identity; To evaluate whether you are eligible to use Ensure’s Services; To process payments; To market our Services to you; To detect, prevent and address technical issues with our Services; To notify you about changes to our Services; To allow you to participate in interactive features of our Services when you choose to do so; To provide customer care and support, including to improve your experience when you interact with the Services; To conduct employment recruiting, evaluate your application for employment, and conduct appropriate due diligence; To perform analytics and risk assessments, including monitoring the use of the Services; To improve our brand, website, and Services, including developing new Services; With your permission, to send you communications with special offers and promotions. If you don’t want to receive these, you may unsubscribe at any time; To enforce our Terms and Conditions; To protect the security and integrity of our Services, including fraud prevention; To share with telecommunications or mobile operators for identity verification; To investigate and defend against any third-party claims or allegations; To pursue legitimate interests, such as research and development, processing for statistical purposes, and performing activities carried out in the public interest; To provide you, or permit selected third parties to provide you, with information about products and services we offer that are similar to those that you have already purchased, provided you have not opted out of receiving that information. For example, to send you newsletters and promotions using any communications preferences you have expressed. We may provide these communications via email, postal mail, online advertising, social media, telephone, text message (including SMS and MMS) with your consent, push notifications, and other means; To enhance the accuracy of the information we hold about you; Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities; Protecting your, our, and others’ rights, property and safety; Enforcing agreements and policies; and Resolving disputes.
Disclosure Of Personal Information We may disclose your Personal Information to the following categories of entities for one or more of the business purposes described above: Our subsidiaries and affiliates Our service providers and vendors that assist us in providing our Services Our marketing partners, including social media platforms Our third party analytics providers in order to improve the functionality, features or delivery of our Services. The applicable bank partner if you are a joint customer with such bank Other entities as permitted by law, in the event of a transfer of ownership or assets, in the event of bankruptcy, where needed to comply with the request of law enforcement or a regulatory agency or other legal process, or to protect our interests or safety of our clients or the safety of other visitors to our website and app.
This policy is effective as of 31 October 2023.
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Our Services uses a variety of digital technologies, including cookies, web beacons, pixels, and cookies to automatically collection information about how our Services are used. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about how you engage with our Services. The use of a pixel tag allows us to see that a user has used a certain feature of our app or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept the use of certain of these digital technologies, however, you may not be able to use all features of our Services. Examples of Cookies we use: Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes. If you consented to our use of cookies but later wish to opt out, you may change your choice at the Cookie Settings link at any time. In addition, you may modify your browser settings in order to block the cookies.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
We may collect personal information from you when you do any of the following on our website:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.
